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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrea Halliday

July 23, 2025

5  out of  5
rating by Andrea Halliday
"Christine is very professional , she has knowledge and very helpful. Thank you for the excellent service"
We responded:
"Thank you so much Andrea for leaving us the wonderful review. Customer Service is a priority in our office and we're happy you enjoyed your experience with us. We also believe understanding your Auto, Home or Renters Insurance is essential. - Liza Faress, State Farm Agent"
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Carol Morris-Mier

July 23, 2025

5  out of  5
rating by Carol Morris-Mier
"Liza is pleasant and helpful. Answered all questions to our satisfaction. We will be a State Farm customer."
We responded:
"Hi Carol. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Liza Faress, State Farm Insurance Agent"
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Susan MacNaughton

July 20, 2025

5  out of  5
rating by Susan MacNaughton
"I would highly recommend this office. Always attentive and very knowledgable!"
We responded:
"Hello Susan. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Liza Faress, State Farm Insurance Agent"
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Laraine Decongilio

July 19, 2025

5  out of  5
rating by Laraine Decongilio
"I was very happy i stopped in this State Farm they made me feel so welcomed Lisa Christine and the rest of the staff helped me through the process for my car insurence i highly recommend stopping in to see for yourself you wont be disappointed"
We responded:
"Hi Laraine, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance with your insurance, we’re here to help! - Liza Faress, State Farm Insurance Agent"
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Livier Olvera

July 15, 2025

5  out of  5
rating by Livier Olvera
"Liza Faress office is the place to go to get what is right for you, my family and I have been with this office for so many years, over 17 years and they are always responsive to any concerns , always on top of their game. Thank you Liza , all your agents are amazing!"
We responded:
"You're welcome, Livier! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Liza Faress, State Farm Insurance Agent"
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gloria walker

July 11, 2025

5  out of  5
rating by gloria walker
"I am very happy to write a review regarding Eva Menchaca, account representative, at Liza Faress State Farm Insurance Las Vegas. I had questions regarding my auto and renters insurance. Eva was very knowledgeable about State Farm's policies. She was very patient with me and went over my policies thoroughly. One of the most important things for me is Eva's follow-up to make sure I was comfortable with all information she shared with me. Customer service at its best! Eva is 5-STAR! I would recommend Eva from State Farm to anyone needing or looking to change their auto/home/renter's insurances."
We responded:
"Thank you so much Gloria for leaving us the wonderful review. Customer Service is a priority in our office and we're happy you enjoyed your experience with us. We also believe understanding your Auto, Home or Renters Insurance is essential. - Liza Faress, State Farm Agent"
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Rose

July 8, 2025

5  out of  5
rating by Rose
"Every time I call or walk in the office I’m always greeted and things are handled in a professional manner. Thank you."
We responded:
"Hello Rose, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Liza Faress, State Farm Insurance Agent"
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garo kalam

July 8, 2025

5  out of  5
rating by garo kalam
"Excellence customer service Lisa Faress manager and employees very friendly 👍👍👍👍👍"
We responded:
"Hello Garo! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Liza Faress, State Farm Insurance Agent"
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Mary Stark

July 8, 2025

5  out of  5
rating by Mary Stark
"So polite and helpful! I called them when needing to change auto plans. Christine especially was so friendly and informative, it was nice to talk to someone local who felt like they genuinely wanted to help me find the best options."
We responded:
"Hello Mary. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Liza Faress, State Farm Insurance Agent"
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Donald Becker

June 27, 2025

5  out of  5
rating by Donald Becker
"Christine was very helpful and very kind to help me with my insurance needs. She was very friendly and positive with what I needed help with. Thanks again, Donald Becker"
We responded:
"Hello Donald. Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance with your insurance, we’re here to help! - Liza Faress, State Farm Insurance Agent"
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Val Solusod

June 19, 2025

5  out of  5
rating by Val Solusod
"I was pressed for time to acquire new homeowners' insurance and Christine Kenedy worked after hours to help me seal the deal. Polite, professional, and knowledgeable State Farm representative! Simply amazing customer service."
We responded:
"Hello Val. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Customer Service is a priority here at Liza Faress State Farm Insurance Agency. If there is anything else we can do to help, please let us know! - Liza Faress, State Farm Insurance Agent"
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David Hawley

June 18, 2025

5  out of  5
rating by David Hawley
"Liza and Eva were wonderful to work with. Eva stayed late to finish my policy and communicated with me the entire way. Liza took her time to find the best rate possible and explained the entire process to me. I was able to bundle auto, home, and motorcycle all in one. Thank you for helping my family and I save money where possible."
We responded:
"Hello David! We appreciate your 5 Star review and kind words! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Liza Faress, State Farm Agent"
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Jerry Collins

June 4, 2025

5  out of  5
rating by Jerry Collins
"Your agency there has been the best that I have ever used. You and all the agents treated me as a friend as well as a customer. Jerry"
We responded:
"Hi Jerry! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Good luck on your next adventure with your Children and Grandchildren! - Liza Faress, State Farm Insurance Agent"
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Heather Horine

May 19, 2025

5  out of  5
rating by Heather Horine
"Eva and the team at Statefarm always take good care of us. Fast friendly and reliable service, always!"
We responded:
"Hi Heather. Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We're happy to help with your insurance needs! - Liza Faress, State Farm Insurance Agent"
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Patricia Raucci

May 1, 2025

5  out of  5
rating by Patricia Raucci
"Excellent service saved me 100 per month with better coverage Very efficent Dont settle for less when you can have more with State Farm"
We responded:
"Hello Patricia, thank you for the kind words! I'm so glad we were able to take care of your insurance needs. If you have any questions with your coverage, we're here to help! - LIza Faress, State Farm Insurance Agent"
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Alfred Berumen

April 23, 2025

4  out of  5
rating by Alfred Berumen
"I was very satisfied 4+ with services offered. If you can bundle property & auto policies some of the price (auto insurance) is relieved. Las Vegas ... what's up with your auto insurance rates!"
We responded:
"Hello Alfred, thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help! - Liza Faress, State Farm Insurance Agent"
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Penny Nichols

April 21, 2025

5  out of  5
rating by Penny Nichols
"State farm was quick and answering my questions I had about my policy."
We responded:
"Hello Penny! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Liza Faress, State Farm Insurance Agent"
Profile photo of Rebecca Rodriguez Keogh

Rebecca Rodriguez Keogh

April 11, 2025

3  out of  5
rating by Rebecca Rodriguez Keogh
"After several years, I finally experienced the substandard level of service I had previously only experienced at agencies other than State Farm . While I acknowledge that this may have been a random fluke, I also have little regard for the failure to assure me of coverage within a two-hour period, and after several phone calls and a text. In fairness, I was informed that there were several meetings which staff was required to attend. I truly do understand this. But the ultimate response to my inquiry was one which could have been given in the first call I made. I am confident that this office's staff will once again earn their stellar 5-star rating, but until I can feel like my patronage is valuable, I have to drop two stars. Christina has kept up the outstanding service previously experienced with this office, earning a 5-star rating. I highly recommend. As with my previous experiences, Edie was the definitive representative for this branch of State Farm, doing all the right things that exemplify excellent customer service. Five of five stars! Today's phone call with Edie, at Liza Faress' State Farm office, was genuinely one of the most efficient, productive, BENEFICIAL communications I have EVER had.The fact that it was with an insurance company is always the bonus when that company is State Farm. My specific issue today was not only immediately addressed by Edie, but she made it a joy to contribute my small part for it to be rectified. Her understanding & generous recognition of my specific concerns (partly due to my remote rural location) were the ideal example of customer service. She could teach a Master Class! Thank you, Edie! Brittany has been a stellar asset to this agency. She was able to provide me with the best coverage for the best price, and has been VERY helpful in navigating the transition from my previous provider. The folks at this agency are accessible and eager to help you learn just WHY it's nice to have a good neighbor."
We responded:
"Hi Rebecca :) Thank you for taking the time to leave us a review on your experience here at Liza Faress' State Farm Agency. We're very pleased that we were able to help you with your insurance questions. Welcome to the State Farm Family! - Liza Faress, State Farm Agent"
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Linda Long

April 9, 2025

5  out of  5
rating by Linda Long
"Christine in this State Farm office ACTUALLY knows what “Customer Service Is”… she is wonderful to communicate with"
We responded:
"Hi Linda! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm Insurance office. If you ever have any questions or need assistance, we’re here to help! - Liza Faress, State Farm Insurance Agent"
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Michael Wesely

April 9, 2025

5  out of  5
rating by Michael Wesely
"Christine was very hospitable walking into store. The quote went well. She is good at what she does. Thank you, Michael Wesely"
We responded:
"Hi Michael. Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Liza Faress, State Farm Insurance Agent"
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Gerry Gentile

April 9, 2025

5  out of  5
rating by Gerry Gentile
"Awesome!"
We responded:
"Hello Gerry, thank you for the 5-Star review! We're happy to help with your insurance needs. - Liza Faress, State Farm Insurance Agent"
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Leah K Foster

April 8, 2025

5  out of  5
rating by Leah K Foster
"My insurance was cancelled due to an error from my mortgage company. Eva was so helpful in resolving this, sending me all the info I needed and getting my policy rewritten so quickly. Greatly appreciate the fast and friendly help, thank you Eva!"
We responded:
"Hello Leah! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Liza Faress, State Farm Insurance Agent"
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scott thacker

April 7, 2025

5  out of  5
rating by scott thacker
"Had a great visit and adding a car to our existing policies went very well."
We responded:
"Hello Scott, thank you for your 5-Star review! Congratulations on your new car! Auto Insurance does not have to be complicated. We are happy to explain coverages and go over our available discounts! - Liza Faress, State Farm Insursance Agent"
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qq qq

April 3, 2025

5  out of  5
rating by qq qq
"Christine and Liza are the two best professionals. In these day and age, it is not easy to find pros who are so kind and generous. I am an 85 year old man who panics whenever I encounter anything internet or technical (tiny State Farm device in my car and the app etc). They have been with me from day one. God bless Christin and Liza."
We responded:
"Hello qq qq, thank you for all of the heartfelt words in your review. We value all of our customers and truly enjoy our seniors. We're here for you, happy to help in any way we can! - Liza Faress, State Farm Insurance Agent"
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Janice Redlinger

March 31, 2025

5  out of  5
rating by Janice Redlinger
"They are extremely helpful polite and I would never change officers"
We responded:
"Hello Janice, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Liza Faress, State Farm Insurance Agent"