State Farm® Insurance Agent Liza Faress

"I was very satisfied 4+ with services offered. If you can bundle property & auto policies some of the price (auto insurance) is relieved. Las Vegas ... what's up with your auto insurance rates!"

"State farm was quick and answering my questions I had about my policy."

"After several years, I finally experienced the substandard level of service I had previously only experienced at agencies other than State Farm . While I acknowledge that this may have been a random fluke, I also have little regard for the failure to assure me of coverage within a two-hour period, and after several phone calls and a text. In fairness, I was informed that there were several meetings which staff was required to attend. I truly do understand this. But the ultimate response to my inquiry was one which could have been given in the first call I made. I am confident that this office's staff will once again earn their stellar 5-star rating, but until I can feel like my patronage is valuable, I have to drop two stars. Christina has kept up the outstanding service previously experienced with this office, earning a 5-star rating. I highly recommend. As with my previous experiences, Edie was the definitive representative for this branch of State Farm, doing all the right things that exemplify excellent customer service. Five of five stars! Today's phone call with Edie, at Liza Faress' State Farm office, was genuinely one of the most efficient, productive, BENEFICIAL communications I have EVER had.The fact that it was with an insurance company is always the bonus when that company is State Farm. My specific issue today was not only immediately addressed by Edie, but she made it a joy to contribute my small part for it to be rectified. Her understanding & generous recognition of my specific concerns (partly due to my remote rural location) were the ideal example of customer service. She could teach a Master Class! Thank you, Edie! Brittany has been a stellar asset to this agency. She was able to provide me with the best coverage for the best price, and has been VERY helpful in navigating the transition from my previous provider. The folks at this agency are accessible and eager to help you learn just WHY it's nice to have a good neighbor."

"Christine in this State Farm office ACTUALLY knows what “Customer Service Is”… she is wonderful to communicate with"

"Christine was very hospitable walking into store. The quote went well. She is good at what she does. Thank you, Michael Wesely"

"Awesome!"

"My insurance was cancelled due to an error from my mortgage company. Eva was so helpful in resolving this, sending me all the info I needed and getting my policy rewritten so quickly. Greatly appreciate the fast and friendly help, thank you Eva!"

"Had a great visit and adding a car to our existing policies went very well."

"Christine and Liza are the two best professionals. In these day and age, it is not easy to find pros who are so kind and generous. I am an 85 year old man who panics whenever I encounter anything internet or technical (tiny State Farm device in my car and the app etc). They have been with me from day one. God bless Christin and Liza."

"They are extremely helpful polite and I would never change officers"

"I recently switched my auto and home insurance and had an outstanding experience working with Christine Kennedy and Liza Faress. Christine handled everything from start to finish with professionalism, efficiency, and a level of care that’s hard to find. She answered all my questions, walked me through the process, and made switching policies effortless—all while saving me money! Liza, as the agent in charge, was also helpful and ensured everything was set up properly. I truly appreciate the excellent service, attention to detail, and cost savings from both Christine and Liza. If you're looking for a team that goes above and beyond for your insurance needs, I highly recommend them! Dane"

"I recently had the pleasure of Eva Menchaca in securing new auto and homeowners insurance. From the onset of our conversation Eva’s pleasant demeanor coupled with her knowledge and expertise made the process seamless. Eva’s customer service is impeccable and an asset to all customers that have the benefit of experiencing it. Thank you EVA!"

"Fast response on my inquiry. She gets back to me for an update."

"EVA MENCHACA fielded my request for new auto & homeowners insurance. What a godsend !!!! Extremely pleasant on the phone, asked a few questions. Very efficient very to the point gave me an unbelievable quote. It was quite a coincidence that her office was very close to where I was. I asked if I could come by and do the paperwork and complete the transaction. She said come on by everything went as planned. All papers were signed. She even helped me cancel my existing insurance and arrange to have automatic payments taken out of my account. I would recommend her highly thank you so much Much MM."

"Christine Kennedy was very helpful. We have been with State Farm for decades"

"I've been in touch with Eva for a few years now to shop for better rates and while for the first couple years, she was not able to get me a better deal, she eventually was able to. I like her kindness, responsiveness, and persistence "to close the deal" without any unnecessary pressure. Give Eva a try!"

"I had to transfer our insurance to a new vehicle and get new cards and Christine did a wonderful job. She is a true professional and I highly recommend her."

"I moved from out of state and Eva answered all of my questions and helped me get insurance I can afford on both my cars. Thank you, Eva!"

"Christine was very helpful and got me and my classic car all set up."

"Eva was extremely helpful in explaining my options for renters and car insurance! Highly recommend if you are in the market for renters or auto insurance!"

"Terrible service, got kicked off the policy for no reason and said that I was unable to return (without a reason). They still had the audacity to continue taking my money on “life insurance” through the app, as I was - according to them - supposed to be kicked off and unable to come back. They even told me to take my car to the junkyard after a bent axle after being nailed on the side of my car by a hit and run (never was insured) I was able to repair my vehicle for a decent price out of pocket and am still able to drive it to this day. They never answered any calls or voicemails, they were seemingly eager to ask about someone that isn’t even on the policy, which made no sense at all. Super unprofessional and unsatisfied with their service, would NOT recommend 100%. THEY WILL TAKE YOUR MONEY!"

"Thank you Eva for all your help converting our Progressive Insurance policies to State Farm. You made the switch easy and saved us a lot of money. Your rank is a 10 of 10."

"I switched to State Farm for my auto and renters insurance, and I couldn't be happier with the experience! Eva was very friendly, knowledgeable and patient throughout the process. She was able to answer any questions I had and offer me coverage at a fraction of what I was paying before. The experience was seamless, stress free, and remarkably quick. Thank you Eva and State Farm!"

"Christine was very professional and helpful in answering my questions regarding my insurance needs."

"Such an amazing I had a great experience with Christine who helped me with my insurance. The service was efficient, professional, and friendly. Highly recommend!"